What tool should a technician use with administrator privileges to investigate slow loading of an external web page?

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Using the tracert tool is appropriate for investigating slow loading of an external web page because it provides information about the path data takes to reach a specified destination. Tracert displays each hop along the route from the source to the destination, along with the time taken for packets to reach each hop. This can help identify bottlenecks or delays at specific points in the network.

If a web page is loading slowly, the technician can run tracert to see if there are any unusually long response times at certain hops, which may indicate issues such as network congestion, routing problems, or even potential failures along the path to the web server. This level of detail allows for targeted troubleshooting to enhance network performance.

The other tools serve different purposes. Ping is primarily for checking if a host is reachable and measuring round-trip time, while nslookup focuses on querying DNS to resolve domain names to IP addresses. Netstat provides information about active connections and network statistics but does not trace the path to an external location like tracert does.